Wednesday, June 6, 2007

Customer Setup

Customer Profile Class Setup Process

Oracle Receivables uses customer profiles to assign a customer to parameters associated with a collector, statement cycle, dunning letter cycle, AutoCash Rule, automatic receipts, invoicing, and amount limits for each currency.

These profiles contain generic options you can use to group your customers into broad categories. For example, you might define categories: one for prompt playing customers with favorable credit limits and no finance charges; one for late paying customers with high finance charge rates.


1. Payment terms have been defined.

2. Several Profile Classes will be setup to satisfy the requirements for all customers.

3. Invoice Line and Grouping Rules have been defined.


Description of Process Steps

Step 1.0 - Assign customer with default Profile Class
Create new customer profile class and assign default profile class for all new customer.

Step 2.0 - Update profile class default
When a customer is assigned to a profile class it is assigned the defaults from the profile class. These defaults can be accepted or modified for each customer.


A profile class can be setup for the normal payment terms of 30 days. Other payment terms of 7 days, 15 days and 60 days and immediate payment will be set up as LOV for future use.

Statements can be sent monthly by checking the “send statement” checkbox and select the appropriate period from the LOV.

Dunning Letters can be sent for customers with overdue balances of 30 days and 60 days by checking the “Dunning Letter” checkbox and selecting the appropriate Dunning Letter Set from the LOV.

Customer profile with finance interest charges can be created and assigned tocustomers that you want to charge for late receipt.

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